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When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and ... Read More
Category: Business Phone
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For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get ... Read More
December 24, 2013Tommi
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The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system.
First, is the base unit or system that controls the ... Read More
November 28, 2013Tommi
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This is Part Two of a three-part series on choosing the right business phone system. Read part one.
Understanding business phone system features that will bring value to your business by connecting it to the world is the key to choosing the right business phone system. In Part II ... Read More
November 25, 2013Tommi
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Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs ... Read More
November 21, 2013Tommi
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The Voice over IP technology is becoming increasingly popular and it represents a viable choice for businesses when it comes to reduced costs, when compared to regular phone services.
With VoIP you will benefit from a very affordable, comfortable and functional service , especially in a day and age ... Read More
November 4, 2013Tommi
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Is it better to repair my phone system or replace it? It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system. We will try and ... Read More
September 7, 2013Tommi
Conference calling is a telephone call method in which the calling party wishes to have more than one called party listen in to the audio portion of the call. Conference calling is a full duplex process means the calling party can speak and listen at the same time. However, the ... Read More
July 30, 2013Tommi
What is SIP Trunking is another question we get all the time. Organizations of all sizes can save a fortune from this technology. It is the protocol which makes VoIP work and provides dial tone for IP Phone implementations. SIP trunking is a huge cost saver because it eliminates the need ... Read More
July 16, 2013Tommi
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Many times I get asked, what is VoIP phone Service? VoIP is an acronym for Voice over Internet Protocol or it can be described as a way to make phone calls using the Internet. The internet carries digital data, and on the other hand, voice is an analog ... Read More
July 5, 2013Tommi
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There are many points you need to consider in choosing a long distance provider. These obviously would include the overall long-distance rate but you need to consider many other factors as well. These factors include fixed monthly fees, contract term and great references.
First and foremost when choosing a ... Read More
July 3, 2013Tommi
Phone Bill Auditing Services can find extra cash!
Phone Bill Auditing Services is performed by audit experts which analyze of all your phone and data service records. In a phone bill audit, they find the overcharges that you are paying in your phone bills. They make a comprehensive report about the ... Read More
February 1, 2013Tommi