Why is the Internet so slow? It’s a common complaint many IT departments receive on a daily basis. Especially at small and midsize businesses (SMBs) and those that have grown in a short period of time. Identifying exactly which user activities are eating up your company’s bandwidth or clogging the ... Read More
Category: Telecom Equipment
February 15, 2021Tommi
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When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important ... Read More
April 30, 2018Tommi
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For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get ... Read More
March 5, 2018Tommi
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The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system.
First, is the base unit or system that controls the whole phone system’s infrastructure. ... Read More
February 19, 2018Tommi
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This is Part Two of a three-part series on choosing the right business phone system. Read part one.
Understanding business phone system features that will bring value to your business by connecting it to the world is the key to choosing the right business phone system. In Part II of our “Choosing the ... Read More
February 12, 2018Tommi
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Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs a business phone system upgrade, it pays to ... Read More
February 5, 2018Tommi
VoIP, or Voice over Internet Protocol, is a technology that takes analog audio signals and turns them into digital data that can be transmitted over the Internet. VoIP has completely reworked the world’s phone systems, turning a standard Internet connection into a way to place lower cost phone calls. Compared to legacy phone systems, VoIP has significant benefits.
Cost ... Read More
January 19, 2018Tommi
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What equipment is needed to make VoIP successful?
We have all heard about the Voice Over IP service (VoIP for short), the new technology which permits the delivery of voice communications and various multimedia features over the Internet Protocol (hence the name). But not all of us are familiarized with the kind ... Read More
January 19, 2018Tommi
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The Voice over IP technology is becoming increasingly popular and it represents a viable choice for businesses when it comes to reduced costs when compared to regular phone services.
With VoIP, you will benefit from a very affordable, comfortable and functional service, especially in a day and age when the Internet is available ... Read More
January 16, 2018Tommi
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Is it better to repair my phone system or replace it? It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system. We will try and work through many of these issues.
First, how ... Read More
January 8, 2018Tommi
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Is it better to repair my phone system or replace it? It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system. We will try and work through many of these issues.
First, how ... Read More
December 18, 2017Tommi
Setting Up a Call Center
Setting up a call center requires knowledge of communication systems as well as smart utilization of resources. However, you don’t need an enormous size office and lots of complex equipment to launch the basic functionality of a call center. The advancement in technology supports the growth ... Read More
October 7, 2017Tommi
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One challenge that every business faces once they start to experience growth is maintaining a solid and efficient internal communication infrastructure. This is especially challenging because businesses come in all shapes and sizes, and they each have their own unique needs. What works for one company may not ... Read More
June 19, 2017Tommi
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Used phones might be old, but they are rarely obsolete, and they normally tend to work for years. They can always be repurposed for use in other systems. So if you’re a small business on a shoe-string budget, the best-used phone systems for your home office or business needs ... Read More
May 15, 2017Tommi
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As with many consumer products, there are arguments to be made for purchasing used phone systems for office use.
Cost Savings and Environmental Advantages
Buying a refurbished or previously used phone system is an environmentally friendly solution. Phones can be particularly bad for the environment when they are deposited in landfill ... Read More
May 15, 2017Tommi