[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"]
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important ... Read More
Tag: call center systems
April 30, 2018Tommi
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"]
Finding the proper small business phone system for your own business isn’t necessarily a cut and dry process. If you want to upgrade to new phone technologies, you have to think of your own business structure and what you really need to help yourself grow. No doubt your small business ... Read More
October 31, 2017Tommi
Setting Up a Call Center
Setting up a call center requires knowledge of communication systems as well as smart utilization of resources. However, you don’t need an enormous size office and lots of complex equipment to launch the basic functionality of a call center. The advancement in technology supports the growth ... Read More
October 7, 2017Tommi
In the past, businesses mostly relied on Time-Division Multiplexing (TDM) trunking to transmit voice calls through copper wires. These days, more and more businesses are realizing the benefits of Session Initiation Protocol or SIP trunking instead. According to a survey by Frost and Sullivan, SIP trunking is expected to grow ... Read More
February 6, 2017Tommi
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"]
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and ... Read More
October 11, 2016Tommi
We hear it all the time: “How does a call center work?” The key purpose of a call center is the responsibility for handling the telephone call for an organization. Call Centers can be a couple of people or more than 100 agents. These call centers can handle a couple ... Read More
August 1, 2016Tommi
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"]
Finding the proper small business phone system for your own business isn't necessarily a cut and dry process. If you want to upgrade to new phone technologies, you have to think of your own business structure and what you really need to help yourself grow. No doubt your ... Read More
December 10, 2015Tommi
So many new phone systems exist now that enable companies better efficiency and organization that it's a miracle we're living in the time we are. Only a decade ago, old analog phone systems were still more or less the norm in companies. It's actually quite amazing companies managed for so ... Read More
January 6, 2015Tommi
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"]
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and ... Read More
March 25, 2014Tommi
We hear it all the time: "How does a call center work?" The key purpose of a call center is the responsibility for handling the telephone call for an organization. Call Centers can be a couple of people of more than 100 agents. These call centers can handle a couple ... Read More
September 7, 2013Tommi